Refund Policy

If you are not satisfied with your purchase, you can request a refund within 14 days of the original payment date.

• Refunds apply to first-time purchases.
• Renewal payments are generally non-refundable.
• Provider processing costs are non-refundable, so eligible refunds are up to 50% of the original payment.
• Accounts with abuse or fraud activity are not eligible.

We always try to be fair and transparent. Since part of your payment is used immediately for third-party AI/provider costs, that portion cannot be recovered.

Contact our support team with your account email and payment details. We review requests in the order they are received and usually respond within 3 business days.

Email: support@ai-interviewer.app

Approved refunds are returned to the original payment method. Depending on your bank or card provider, funds may take 5 to 10 business days to appear.